While nobody really wants to use the D-word, cities, military agencies, schools and emergency responders are increasingly aware of the need to plan for disasters. Large-scale disaster drills test planning protocols and available resources against a variety of scenarios.
Yet, even now, with all-too-recent memories of earthquakes, tsunamis, floods, power outages, fires and, of course, September 11, 2001, individuals and businesses are likely to do their most diligent disaster preparedness immediately after a disaster.
Yes, of course, we should be preparing for large-scale disasters. But disaster preparedness extends to much smaller and more localized events. What happens to a medical center when the power grid fails? What if a hospital or surgery center is disabled by fire, flood or contamination?
Does your medical facility emergency plan include provisions for telecommunications? In times of emergency, skilled off-site call center operators can provide seamless continuity for your patients and staff. Using pre-established protocols and approved scripts, they can answer questions, direct calls and, very importantly, help to maintain calm.
AAMCOM has been helping healthcare groups meet their telecommunications needs since 1953 with the highest quality professional operators and customer service available. With exceptional care, we follow your protocols so carefully that most callers believe our operators are sitting at the front desk in your office.
If it’s time to think seriously about disaster preparedness, talk with our disaster services experts and make AAMCOM part of your plan.
